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The WORST OF THE WORST !!!! EVER !!! ZERO stars This so called calamity company is DEFINATELY ONE TO AVOID !!! When after a few years of living relatively hassle free from the usual incompetance from npower I found myself having to re join the calamity company Knowing...
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Anonymous
Anonymous

Exactly 100 % correct, OfGem should be doing far more to bring these alleged 'cowboys' to heel. Their Database system cannot even cope with a change from Pre-Payment meter to ...

1.0
#651181
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Poor customer services,I was put on wrong tariff twice,took £260 out of my account without consulting me,was constantly being lied to about what was actually paying for,they added an extra number 3 times on to my gas readings on separate occasions,because of this I am...
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#623741
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February 2 2012 I too am having problems with npower both with gas and electricity. They are not only bad with figures but even worse at letter writing. The infamous Ms Elizabeth Gibson head of customer service has sent a long and inaccurate communication. She has used...
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Rustington, England
#293875
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NPower Gas and Electricity Dual Fuel like to portray themselves as honest, moral fair and customer caring in their advertising but when Npower made a serious mistake and took my gas supply from another supplier without my permission, resulting in huge financial...
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Anonymous
Sarah Grahams

When dealing with this company, it is best to invest in a phone recording device. ALWAYS record the call - inform them that you are doing so (you have to legally,) so that the...

Anonymous
Dan

nPower are absolutely useless. We transferred to them for gas and electricity and the gas was fine. They wouldn\'t setup our electricity for six months as they thought we ha...

#163551
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